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  • Discharging 2 credit cards

    Posted by Kevin on April 8, 2025 at 9:48 am

    Hi there,

    I am helping someone discharge 2 credit cards and they have been receiving mail that they are about to be put into default.

    Should we:
    1. Call the hardship team to discuss a negotiation if we can offer 10% to wipe the whole credit card
    2. Send 10% cheque following the Notice of Tender Payment letter.

    If we also end up sending the notice of tender payment letter, do we send it to the nearest branch manager (I would have to find that and get details) or send it to the headquarters?
    CBA:

    Commonwealth Bank – Cheque Processing
    Locked Bag 22
    Silverwater NSW 2128
    Australia

    Bankwest:

    Bankwest Card Services
    GPO Box E237
    Perth WA 6841
    Australia

    Is that correct?

    • This discussion was modified 2 months, 1 week ago by  Kevin. Reason: typing errors
    Mark-owen replied 2 months ago 2 Members · 1 Reply
  • 1 Reply
  • Mark-owen

    Member
    April 17, 2025 at 5:18 am

    If you can negotiate a 10% pay off that’s all well and good if that’s what you want. It might prevent a dirty entry into the credit score. Another route would be to just let the account go into default. In due course it will be palmed off to a debt collection agency and at that point all you need to do is the 3 step conditional acceptance notices. You make the condition that they provide the original contract with your wet ink signature on the Terms and Conditions. They are extremely unlikely to be able to comply because they securitised the debt and sold it on. Alternatively you can just write and ask “Is this alleged debt enforceable?”. Enforceable is a legal term that means whether there is a legally valid contract or agreement. They will most likely reply that it is not enforceable. After that they might tell you they still have the right to pursue payments but, as that is not enforceable, they are just being a nuisance and pestering you. I believe there are methods for addressing credit score issues which can be taken after the dust has settled. I’ve done this process several times and sure, my credit rating is poor. So I’m at the stage of figuring out how to reverse that. But now I just prefer not to use debt.

    • This reply was modified 2 months ago by  Mark-owen.