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Lender refuses to accept PN – what next?
Hi everyone,
I recently sent a PN to discharge a line of credit loan which is unsecured. I received an email on Friday from the lender stating they do not accept PN’s and are now sending default notices. They have also referred me to their contdact which does give them permission to place a caveat on my property. I am in the process of selling one of these property’s and a caveat would create issues for me in selling this property. The meeting time on the PN is set for 10th July. I’d appreciate any guidance on the next steps. Do I just ignore them at this stage and wait for there non-attendance at the meeting? Then start the next steps? If they place a caveat on my property how can I handle this? I appreciate your help. Thank youBelow is a copy of the email I was sent:
email correspondence from Lumi:
We have received your correspondence dated 27 June 2024 including the promissory note.
We preface our response with confirmation that Lumi does not accept promissory notes as a form of payment, nor are we are aware of a requirement to do so.
We confirm your account remains unpaid, and is currently in arrears by $2,102.84.
Lumi recognises the form and nature of your correspondence, as a ‘get out of debt free’ template likely downloaded from the internet.
Should you have any specific concerns regarding your liability to the account, please let us know and we will respond further. In the meantime we have attached the Lumi Loan Agreement and Guarantee Agreement for your reference.
We otherwise confirm that any further templated correspondence, similar in nature to that dated 27 June 2024, may not be responded to.
How To Pay Your Account
The account is currently in arrears by $2,102.84, and this amount is due and payable immediately.
Contractual repayments remain due, and the next contractual repayment is due on 9 July 2024.
We note that you have cancelled direct debit payments. Contractual repayments can be made manually, using the following details:
Bank Transfer
Account Name: Lumi
BSB: 808232
Account number: 102390796
Reference: NGZU741
BPAY
Biller Code: 340927
CRN: 100021483562949
Next Steps
Please make the above payments, to bring your account up to date.
If the account remains unpaid, Lumi will have no option but to continue with collections activity.
Please note, Lumi is prepared to work with you regarding any genuine concerns you have in the account. If you would like to discuss this further, please feel free to contact me direclty on 0483 955 617.
If you are experiencing financial difficulty, please let us know and we can work with you to consider this further. There are also free financial counselling services available. The National Debt Helpline can be contacted on 1800 007 007, and the Small Business Helpline can be contacted on 1800 413 828.
Alternatively, Lumi is a member of the Australian Financial Complaints Authority (AFCA) which is an independent external dispute resolution provider. AFCA can be contacted directly by phone at 1800 931 678, by email at info@afca.org.au., or by the AFCA website http://www.afca.org.au.
Kind regards
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This discussion was modified 11 months, 2 weeks ago by
finna.
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This discussion was modified 11 months, 2 weeks ago by