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  • MYGOV New Terms and Conditions

    Posted by haz97 on April 19, 2023 at 4:24 pm

    Hey everyone, I’ve searched the chats to see if this has come up before, but couldn’t seem to find anything on this topic.

    Unfortunately I have to login to my MYGOV account to sort a view issues, but they’ve updated the Terms and Conditions- I need to agree to these new terms in order to login.

    It appears that they’ve altered a few things- one concerning section 4 ‘Privacy and your Personal Information’

    My question is, how can I login without agreeing to these new terms?


    Thanks, Harry

    morag-janet-of-the-hill-family replied 2 years, 2 months ago 4 Members · 3 Replies
  • 3 Replies
  • chuggles

    Member
    April 19, 2023 at 4:38 pm

    Pretty sure there is no way through the login without accepting… however I’m not a tech guy.

    Is time on your side?

    If it is you could write to whoever administers mygov and let them know you need access but don’t accept t&cs. Ask them how to proceed. Ask if you can be forced to accept t&cs or if informed consent in needed.

    If this is something you are being ‘compelled’ to do against your wishes and are being told there is no other way then it is clear you are being coerced into agreeing. You could choose to hold your ground and not proceed if forced to accept, however that may have other implications for you.

    You could contact their tech support and notice them of a problem. Something like: “My login isn’t working”. “Everytime I try and login it doesn’t let me through. It asks ‘do you accept…’ and when I say no everything stops working.” It would be interesting to see their response to this. “But you ‘have’ to accept.”

    You could also proceed to accept under coercion then write a letter noticing the authority that you proceeded under coercion. They won’t care however you will at least have a record of it.

    Don’t know if any of that helps.

  • Lyn

    Member
    April 21, 2023 at 8:47 am

    I noticed the same thing yesterday and closed it. I called the automatic line to order a paper form instead, but remained silent when it asked for the voice recognition. It went through to options and I completed my order. I’ve asked them to send any paper forms they claim we may need to complete, and sent a notice that we don’t consent to surveillance tools such as Mygov and Digital ID of any kind, and if I check it’s in no way to be be taken as our consent to contract. There’s been no reply