This is my letter I am going to write..
My name is Benjamin kohu I wish to be notified by 9/10/24 of to what is happening with my refund money. Your lack of communication is the reason why I have canceled for your poor services. Any further delays I will be charging a service fee of $50 an email, $15 a phone call, and reserve the right to start charging interest for the wasted time and energy having to continually contact you.
Bank details-
Commonwealth bank. BSB – ____________
ACC – _____________